1. General Provisions
This Privacy Policy (the "Policy") sets out how personal data of visitors to the website vadim.tel (the "Website") is collected, processed, stored, and protected.

The data controller is:
VADSTUDIO S.R.L. IDNO: 1018602008378 Registered address: mun. Bălți, MD-3101, str. Acad. V. Belousov 41/33, Republic of Moldova Email: vadstudio@mail.com

Personal data is processed in accordance with Law of the Republic of Moldova No. 133 of 08.07.2011 "On the Protection of Personal Data," as amended by Law No. 195 of 26.07.2024 "On the Protection of Personal Data," and, where applicable to visitors from the EU, the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679).
By using the Website and submitting your data through forms or messaging widgets, you confirm that you have read and agree to the terms of this Policy. If you do not agree with the terms of this Policy, please stop using the Website.

2. What Data We Collect
The Website is a business-card website and does not process online sales or payments. We only collect the data necessary to communicate with visitors and to analyze how the Website is used.

2.1. Data You Provide Voluntarily
Via the contact/inquiry form:
• name;
• phone number;
• email address;
• the content of your message/inquiry.
When contacting us via messenger widgets (WhatsApp, Telegram, Viber) — your profile name/number and the content of the conversation — this data is processed by the relevant messenger service in accordance with its own privacy policy.

2.2. Data Collected Automatically
When you visit the Website, analytics and advertising services (Google Analytics 4, Meta Pixel, Google Ads, Microsoft Clarity) may automatically collect:
• IP address (truncated/anonymized where the service's settings provide for this);
• browser, device, and operating system type and version;
• referral source, pages viewed, time and duration of visit;
• cookie identifiers and similar technology identifiers.
The Website does not request or process special categories of data (health, racial/ethnic origin, religious or political views, etc.) and is not intended for individuals under the age of 16. If you become aware that a minor has provided us with their data, please contact us so we can delete it.

3. Purposes and Legal Grounds for Processing
Purpose of Processing
Legal Basis
Processing inquiries/messages via the form and messengers, responding to requests
Consent of the data subject (submitting the form/message) / pre-contractual measures
Analytics on Website traffic and behavior (GA4, Microsoft Clarity)
User consent via the cookie banner
Advertising targeting and retargeting (Meta Pixel, Google Ads)
User consent via the cookie banner
Communicating with the user via WhatsApp/Telegram/Viber at their initiative
Legitimate interest of the controller (responding to inquiries)
Complying with legal requirements, responding to requests from public authorities
Compliance with a legal obligation
We do not make decisions based solely on automated processing, including profiling, that produce legal effects concerning users.

4. Cookies, Analytics, and Advertising
The Website uses cookies and similar technologies.
Type
Purpose
Consent Required
Technical (required)
Proper functioning of the Website
No
Google Analytics 4
Traffic statistics, user behavior
Yes
Meta Pixel
Measuring Facebook/Instagram ad performance, retargeting
Yes
Google Ads
Measuring ad campaign performance, remarketing
Yes
Microsoft Clarity
User behavior analysis (heatmaps, session recordings)
Yes
On your first visit to the Website, you will see a cookie banner allowing you to accept all cookies, decline non-essential ones, or customize your choices by category. Analytics and advertising scripts load only after explicit consent is given (Google Consent Mode v2). You can change your decision at any time via the cookie settings at the bottom of the Website or in your browser settings.

5. Data Disclosure to Third Parties
We do not sell or share personal data with third parties for marketing purposes, except as described below. Data may be disclosed to the following categories of recipients:
• Google LLC (Google Analytics 4, Google Ads) — analytics and advertising;
• Meta Platforms, Inc. (Meta Pixel) — advertising and retargeting;
• Microsoft Corporation (Microsoft Clarity) — analysis of user behavior on the Website;
• messenger operators WhatsApp (Meta), Telegram, Viber (Rakuten) — when you contact us via the relevant widget;
• the Website's hosting provider — to the extent necessary for the Website's technical operation;
• public authorities of the Republic of Moldova — only upon a lawful, substantiated request.
The services listed above may process data on servers located outside the Republic of Moldova and the EU (including in the US) under their own safeguards (EU Standard Contractual Clauses). By using the Website, you consent to such transfer to the extent described in Section 4.

6. Data Retention Periods
Data Category
Retention Period
Contact form data / messenger correspondence
1 year from the last contact; indefinitely for repeat clients, until consent is withdrawn
GA4 / Meta Pixel / Google Ads / Microsoft Clarity cookies
As set by the respective services (typically up to 14 months for GA4) or until consent is withdrawn
Data required to fulfill legal obligations
For the period established by Moldovan law
Once the retention period expires, data is deleted or anonymized.

7. Data Subject Rights
Under Law No. 195/2024 and the GDPR, you have the right to:
1. obtain confirmation that your data is being processed and to access it;
2. request correction of inaccurate or incomplete data;
3. request deletion of your data ("right to be forgotten");
4. restrict the processing of your data;
5. object to processing, including for marketing purposes;
6. withdraw previously given consent at any time, without affecting the lawfulness of processing carried out before its withdrawal;
7. receive your data in a structured format for transfer to another controller;
8. lodge a complaint with the National Center for Personal Data Protection of the Republic of Moldova (NCPDP, datepersonale.md).
To exercise any of these rights, send a request to vadstudio@mail.com describing your request. We will review it and respond within 14 business days of receipt.

8. Security Measures
The controller takes technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction, including:
• encrypting the connection (SSL/TLS) between the user's browser and the Website's server;
• restricting data access to employees who need it to perform their job duties;
• regularly updating software and monitoring for vulnerabilities.
Despite these measures, no method of transmitting data over the Internet is completely secure. In the event of an incident affecting personal data, the controller will notify the NCPDP and the affected users as required by law.

9. Changes to This Policy
The controller may amend this Policy in connection with changes in legislation or in how the Website operates. The current version is always available on this page, with the date of the last update indicated. Users are advised to review this section periodically for material changes.

10. Controller's Contact Details
VADSTUDIO S.R.L. IDNO: 1018602008378 Address: mun. Bălți, MD-3101, str. Acad. V. Belousov 41/33, Republic of Moldova Email: vadstudio@mail.com

For any questions regarding the processing of personal data, please contact us at the email address above.